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Network switch replacement scheduled

Announcement Revised 12/14/17

GTS will replace network switches in the Hall Memorial Building (HMB), between 9 a.m and 5 p.m, with different areas affected on each day.  Network outages in the affected areas should last up to an hour as the switches are replaced throughout the day.     

  • First and Second floors (December 18-20) *On Monday, work will begin at 1 p.m.
  • Third and Fourth floors (December 20-22)

During this time, the following equipment will not be able to connect to the network:

  • Computers
  • Fax Machines
  • IP Clocks
  • Network Printers
  • Telephones
  • VideoPhones
  • Wireless Access Points (WAP)

Following the switch replacement, all affected devices are expected to resume network connectivity without any user interaction. 

This work is part of on an ongoing three-year project to enhance network connectivity and stability.  The next building to receive the new network switches will be announced at a later date.

If there are any questions or concerns regarding this project, please contact the Help Desk by calling 202-250-2314 (VP) / 202-651-5044 (voice) or submit a request at

Posted by Jay Scotton | Posted December 7, 2017 at 2:59 PM


800 Florida Avenue NE
Washington, DC 20002


800 Florida Avenue NE
Washington, DC 20002