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New Password Self-Service Portal

Gallaudet Technology Services will implement a change to the Password Reset system. Effective November 30, the current Self Service Portal will be replaced with a new and improved system. The new system will allow you to update your password and reset your password if you forget it. To be able to use the new system, you should enroll your account and set up your verification methods (alternative email address, authenticator app for your mobile device, and or secret questions).

All students and employees will receive an email from the IT Service Desk prompting you to enroll your account in the new password reset system. You are encouraged to take a few minutes to enroll so that you can use the self-service portal when you need to reset your password in the future.

More information: https://gallaudet.service-now.com/servicedesk?id=gu_password

Tips: Ensure your personal and Gallaudet data is secure!

  • Never share your password with anyone, including Gallaudet employees, friends, significant others, or relatives.

  • Beware of phishing emails that attempt to lure you to malicious websites and to log in using your Gallaudet credentials.

  • Respond quickly when you get a notification that your password has been changed and you have not changed it.  Report it to the IT Service Desk immediately.

  • Never give your Gallaudet credentials to anyone who asks for your credentials over the phone, videophone, email, or any kind of communication method to “verify” your account.   

Posted by Fadi Haddad | Posted November 17, 2020 at 11:20 AM

Gallaudet

800 Florida Avenue NE
Washington, DC 20002

Gallaudet

800 Florida Avenue NE
Washington, DC 20002