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Recent Help Desk changes

Changes have recently been made to the Help Desk that we would like to share with the campus community.  If you have any questions or concerns regarding these changes, please contact the Help Desk for assistance.

Help Desk Survey

GTS is always looking for ways to improve our service and one of the most important ways is with feedback from you. To that end, we modified our Help Desk satisfaction survey system to send out surveys upon the closure of every ticket. We strongly encourage you to take a few minutes and fill them out. All surveys will be reviewed by GTS management.

Help Desk Landing Page

The Help Desk was recently upgraded and as a result, the look and feel of the landing page (login screen) has changed.  The login process remains the same, but will now look like this:

The new Help Desk Landing Page

Instead of this:

Old Help Desk Landing Page

Posted by Charles Drawdy | Posted August 24, 2017 at 6:54 PM

Gallaudet

800 Florida Avenue NE
Washington, DC 20002

Gallaudet

800 Florida Avenue NE
Washington, DC 20002