While many folks we encounter may be pleasant to interact with, others can be extremely challenging. In some instances, the situation may escalate into disruptive behavior, and possibly even more than that. Learn strategies to remain cool and collected when dealing with a challenging or difficult person. This workshop will be held on Wednesday, October 5, 2016.
Gallaudet University Staff - SAC Room 1011, 12:00pm - 1:00pm
Cler Center Staff/Teachers - Orientation Room, 4:00pm - 5:00pm