Shannon Augustine, M.S., Certified Blackboard Trainer

Manager, Cloud/Endpoint Engineering and Administration
Gallaudet Technology Services / Systems Administration and Engineering

Shannon Augustine

Phone Numbers

202-250-2710 (VP)



Merrill Learning Center B130C

Office Hours

7:00 am - 3:00 pm

Shannon was born in a small rural town of Woodstock, Ontario and raised in a small city outside Toronto, Ontario. She attended and graduated from the Ernest C. Drury School for the Deaf in Milton, Ontario. After completing high school with honors, she attended Gallaudet University for her undergraduate studies. She graduated there cum laude with Bachelor of Sciences degree in Computer Information Systems. She then graduated from St. Joseph's University in Master of Sciences degree in Instructional Technology in Philadelphia, PA.

Right after she graduated from Gallaudet University, she got a permanent job with Academic Technology. Since January of 2000, she has gone through several job titles.  Currently, she is a manager for Systems Administration and Engineering.

Course Taught:

ITS 101 - Computer Applications I

ITS 105 - Information Technology Fundamentals

She is involved with various committees in education and technology. She reviewed sessions for Blackboard World 2013 in Las Vegas.  She was a member of Mid-Atlantic Regional Committee for Educause which held a conference in Baltimore in 2010.  She also was an adjunct reader for proposals for National Educause which held a conference in Denver in 2009.


800 Florida Avenue NE
Washington, DC 20002


800 Florida Avenue NE
Washington, DC 20002